1937 Union Road,
West Seneca, NY 14224-2022
Mon – Fri: 8:30 a.m. to 5:00 p.m.
Sat: 8:30am – 12pm
Drive-up ATM: Always open!
Lost/Stolen VISA Credit Card (Domestic): 1-800-543-5073
Lost/Stolen VISA Credit Card (International): 1-727-570-4881
Lost/Stolen VISA Debit/ATM Card: 1-844-454-9170
After-Hours VISA Customer Service: 1-800-872-1712
VISA ScoreMore Rewards Customer Service: 1-800-854-0790
VISA Gift Card Balance Check: 1-866-833-2370
Administrative oversight of your member-owned, not-for-profit credit union’s operations is provided by a member-elected Board of Directors. The Board –who serve voluntarily without compensation – establish and revise institutional policies and set dividend and loan rates.
Just as importantly, they also serve as independent advocates for the full membership’s interests and needs – priorities to which the WNY FCU’s professional staff are equally committed.
If, however, a member feels a concern they’ve raised has not been addressed satisfactorily, the Board has established a Supervisory Committee whose members you can reach out to directly for further assistance in resolving the situation. The Committee Chairperson’s private, confidential e-mail address is provided below.
Kathleen Lafko, Recording Secretary
Elaine Cleveland, Chair • email@example.com
James P. Hill